Preserved flowers: shipping Australia-wide

Pickup

Order online to collect in store. Choose your collection date at checkout.

Posting

Orders are posted within 1–3 days. You'll get a tracking number by SMS or email once it's posted or ready to collect. Large preserved bunches are local delivery or collection only.

We use a third-party courier, so once a parcel leaves the shop we can't control how it's handled or how long it takes.

Damage in transit

Every parcel is packed with care and marked fragile, but delicate dried flowers can shed a little in transit. This usually doesn't affect the overall look.

If a parcel arrives damaged, email us within 3 days with one photo showing the damaged box (with the address label visible) and the item. We'll lodge a claim with the courier for you and, if it's refused, offer another way to make it right.

Refunds

No refunds or exchanges for change of mind, or for items received in good condition that were later damaged through handling or aftercare.